At Clary Software Development Pvt Ltd, we take great care in delivering your sarees and Indo-Western wear in perfect condition. We partner with reputed courier services to ensure your order reaches you as quickly as possible.
1. Shipping Locations
- Domestic: We ship to all pin codes across India.
- International: We currently offer international shipping to selected countries. Additional shipping charges and customs duties may apply for international orders.
2. Processing Time
- Ready-to-Ship Items: Orders for ready-made sarees and outfits are typically processed and dispatched within 2–3 business days.
- Customized/Made-to-Order: For Indo-Western wear or sarees requiring custom stitching (like blouse stitching or fall/edging), dispatch may take 7–10 business days.
- Orders are not processed or shipped on Sundays or Public Holidays.
3. Estimated Delivery Timeline
Once dispatched from our Jaipur facility, the estimated delivery time is:
- Metros & Major Cities: 5–7 business days.
- Rest of India: 7–15 business days.
4. Shipping Charges
- Prepaid Orders: We offer Free Shipping on all prepaid orders above ₹160 within India.
- COD (Cash on Delivery): A nominal COD convenience fee may apply to orders choosing this payment method.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email and SMS containing the Tracking ID and a link to track your package in real-time.
6. Important Delivery Information
- Address Accuracy: Please ensure the shipping address and contact number are 100% accurate. We are not responsible for delivery failures due to incorrect information.
- Package Tampering: If you receive a package that is unsealed or damaged, please do not accept the delivery and contact us immediately at +91 76982 74403.
- Opening Video: We strongly recommend recording a video while unboxing your package to assist with any claims regarding missing or damaged items.
7. Undelivered Packages
If a package is returned to us (RTO) due to the customer being unavailable or providing an incorrect address, we will attempt to re-ship it. However, additional shipping charges may apply for the second attempt.
Contact Us for Shipping Queries
If you have any questions about the status of your order, please contact:
- Phone: +91 76982 74403
- Email: support@claary.in
- Address: SF 48, Second Floor, Jaipur Textile Market (JTM), Model Town, Malviya Nagar, Jaipur, Rajasthan 302017